Account & Registration
5 QuestionsQ Who can register an account on tojbat?
Any Pakistani resident aged 21 or above can register on tojbat. You must provide a valid CNIC number, a working mobile number, and a Pakistani payment method such as JazzCash or EasyPaisa. One account per person is permitted — duplicate accounts are not allowed and will be closed without notice.
Q How long does KYC verification take on tojbat?
tojbat's KYC process typically completes within 2 to 24 hours on business days. You will need to submit a clear photo of your CNIC (front and back) and a selfie holding it. Once verified, your account is fully unlocked for deposits, withdrawals, and all game categories including cricket betting and live casino.
Q I forgot my tojbat password — how do I reset it?
Click the 'Forgot Password' link on the tojbat login page. Enter your registered mobile number or email address and you will receive a one-time verification code. Enter the code, set your new password, and you will be logged in immediately. If you do not receive the code within 5 minutes, check your spam folder or contact support via live chat.
Q Can I change the mobile number linked to my tojbat account?
Yes, but a mobile number change requires identity re-verification for security reasons. Submit a request through the tojbat support live chat, provide your CNIC details, and our team will process the change within 24 hours. This safeguard protects your account from unauthorised number swaps.
Q How do I permanently close my tojbat account?
To permanently close your tojbat account, contact our support team via live chat or email [email protected] with your registered details and reason for closure. Any remaining real-money PKR balance will be refunded to your verified payment method within 5 business days. Bonus balances are forfeited upon voluntary closure.
Deposits & Withdrawals
5 QuestionsQ What is the minimum deposit amount on tojbat in Pakistan?
The minimum deposit on tojbat is Rs 500 PKR for JazzCash and EasyPaisa transactions. For bank transfers via HBL, UBL, or Meezan Bank, the minimum is Rs 1,000 PKR. There is no upper cap on single deposits, though your bank or mobile wallet provider may impose their own transaction limits.
Q How fast is a JazzCash withdrawal on tojbat?
JazzCash withdrawals on tojbat are typically processed within 1 to 4 hours for verified accounts. During peak periods — particularly on PSL match days — processing may extend to 12 hours. The minimum withdrawal via JazzCash is Rs 500 PKR and the maximum per transaction is Rs 50,000 PKR.
Q Does tojbat charge fees on EasyPaisa deposits or withdrawals?
tojbat charges zero platform fees on EasyPaisa deposits and withdrawals. However, EasyPaisa itself may apply standard interbank or mobile money transaction charges on their end, which tojbat has no control over. We recommend checking your EasyPaisa app for any applicable service charges before initiating a transaction.
Q How long do HBL or UBL bank transfer withdrawals take?
Bank transfer withdrawals to HBL, UBL, and Meezan Bank accounts typically take 1 to 3 business days after tojbat processes the request. tojbat's own processing time is within 24 hours; the remaining time depends on inter-bank clearing cycles. Weekends and public holidays in Pakistan may add one extra business day.
Q What should I do if my deposit via JazzCash is deducted but not credited on tojbat?
First, wait 15 minutes as mobile payment networks occasionally experience short delays. If the balance has not appeared after 15 minutes, open the tojbat live chat and provide your JazzCash transaction ID, the amount, and the timestamp. Our payment team will trace the transaction and manually credit your account if confirmed, usually within 2 hours.
Games & Gameplay
5 QuestionsQ What slot games are available on tojbat?
tojbat offers a wide selection of slot titles including classic 3-reel fruit machines, modern 5-reel video slots, progressive jackpot slots, and branded titles. Highlighted games include Piggy Gold, which is a popular choice among Pakistani players. All slots on tojbat use certified Random Number Generator (RNG) technology for fair and unbiased outcomes.
Q Can I play tojbat games on my mobile phone in Pakistan?
Yes. tojbat is fully optimised for mobile browsers on both Android and iOS devices. No app download is required — simply open your mobile browser, navigate to tojbat.com, and log in. The mobile interface supports all game categories including cricket betting, slot games, live casino, and card games like Callbreak Quick.
Q How does cricket betting work on tojbat?
tojbat's cricket betting section covers international matches, PSL fixtures, and bilateral series involving Pakistan. You can bet on match winner, top batsman, total runs, over/under markets, and live in-play options. Odds are displayed in decimal format and updated in real time. Minimum bet per cricket market is Rs 100 PKR.
Q Are tojbat's games provably fair and what RTP can I expect?
All games hosted on tojbat use independently certified RNG systems to ensure fairness. Return-to-Player (RTP) percentages vary by title — most slot games on tojbat carry an RTP between 94% and 97%, while live casino table games typically range from 96% to 99.5% depending on the game variant and optimal strategy.
Q What is the Callbreak Quick game on tojbat?
Callbreak Quick is a fast-paced digital version of the popular South Asian card game Callbreak, available on tojbat. It uses a standard deck and follows traditional trump-based trick-taking rules, but rounds are condensed for quicker sessions. It is one of the most-played card titles among tojbat's Pakistani player base.
Bonuses & Promotions
4 QuestionsQ What welcome bonus does tojbat offer to new Pakistani players?
tojbat offers a welcome bonus to newly registered and verified Pakistani players on their first qualifying deposit. Bonus details, including the match percentage and minimum deposit threshold in PKR, are displayed on the tojbat promotions page at the time of registration. All welcome bonuses are subject to wagering requirements before withdrawal.
Q What are wagering requirements and how do they work on tojbat?
A wagering requirement (also called a playthrough requirement) is the number of times you must bet your bonus amount before it can be withdrawn as real money. For example, a 20x wagering requirement on a Rs 1,000 bonus means you must place total bets of Rs 20,000 using the bonus before requesting a withdrawal. Requirements vary by promotion.
Q Do tojbat bonuses expire if I don't use them?
Yes. All tojbat bonuses carry an expiry period, which is clearly stated in the individual promotion's terms at the time the bonus is credited. Most standard bonuses expire within 7 to 30 days if wagering requirements are not met within that window. Expired bonus funds and any associated winnings are automatically removed from your balance.
Q Does tojbat have a loyalty or VIP programme for regular Pakistani players?
tojbat rewards loyal players through a tiered loyalty programme. As you accumulate gameplay activity, you progress through levels that unlock benefits such as higher withdrawal limits, personalised reload bonuses, priority support, and dedicated account management at upper tiers. Details are available within the tojbat account dashboard under 'My Rewards'.
Safety & Responsible Gaming
5 QuestionsQ Is tojbat licensed and legal to play for Pakistani players?
tojbat operates under an international gaming licence and adheres to the regulatory standards set by that licensing authority. The platform is committed to responsible gaming, player fund protection, and fair play standards required under international gaming regulations. Pakistani players are responsible for understanding local laws applicable to their individual circumstances.
Q What is the minimum age to play on tojbat?
The minimum age to register and play on tojbat is 21 years. This is strictly enforced through CNIC-based age verification during the KYC process. Any account found to belong to a player under 21 will be permanently closed, real-money balances refunded, and all winnings voided. tojbat takes underage gambling extremely seriously.
Q How do I self-exclude from tojbat if I feel I need a break?
To self-exclude from tojbat, go to Account Settings → Responsible Gaming → Self-Exclusion and choose a period of 6 months, 12 months, 3 years, or permanent exclusion. Alternatively, contact our support team via live chat or email [email protected]. Self-exclusion is irreversible for its full duration and cannot be lifted early under any circumstances.
Q Can I set deposit or spending limits on my tojbat account?
Yes. tojbat provides fully customisable deposit limits, loss limits, and session time limits accessible from Account Settings under the Responsible Gaming section. Reductions take effect immediately. Increases carry a mandatory 24-hour delay before activation, giving you time to reconsider. These tools are free, available 24/7, and strongly encouraged for all players.
Q How do I contact tojbat customer support in Pakistan?
tojbat customer support is available 24 hours a day, 7 days a week via live chat on the website. The average response time is 3 to 5 minutes. You can also reach the support team by email at [email protected] for non-urgent queries. tojbat's support agents are familiar with Pakistani banking methods, JazzCash, EasyPaisa, and local gameplay questions.